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A-Tech Fabrication Policies |
| WARRANTY Atech Fabrication products (excluding electrical components) are warranted to be free from manufacturing defects for one year. This includes parts and labor. In the event of a defect or malfunction, Atech Fabrication will remedy the problem by repair or replacement, as deemed necessary. This warranty is considered void if the defect, malfunction or failure of the product or any component part was caused by damage (not resulting from a defect or malfunction), abuse or tampering while in the possession of the customer, or failure to comply with Atech Fabrication operating instructions. |
| ORDERING All credit card orders will be charged at time of shipping, except for custom cases. Orders for custom cases will be charged a $100 deposit after the 7th day from when the order is placed. This deposit is non-refundable. Approximately 1-2 weeks before the case is shipped, your credit card will be charged for the remaining balance. PayPal orders are charged for the full amount at time of order and will be refunded less deposit. |
| INTERNATIONAL ORDERS We ship to all over the world. Select your billing and shipping options in the shopping cart while checking out. International orders must pay using PayPal or wire transfer. Credit cards may not process because of address verification. Express Mail International insurance is limited to $650 max. International orders over $650 must select either Global Express Guaranteed or UPS Worldwide. |
| CHANGES TO ORDER You may change the options on your custom case after the order has been submitted, no additional fee will apply if your case has not been manufactured yet. If you wish to add an option to the case after work has begun, the option can be added, but shipping may be delayed if the change is made near the ship date. If your case has already been finished and anodized, a refinishing fee will apply. |
| CANCELLED ORDERS Cancelled order policy applies to custom made cases only. You may cancel your order within one week from date of order and receive a full refund. Because the material and labor involved with building your case is expensive, orders cancelled after one week will be subject to a $100 cancellation fee. |
| RETURNS Any customer not satisfied with any product they purchased may return it to A-Tech Fabrication within 30 days of shipment. All returns (excluding custom cases) are subject to a 15% restocking fee. Custom made-to-order computer cases are subject to a 20% restocking fee or $100, whichever is greater. Shipping costs are non-refundable. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping charges and all risk of loss for the returned product during shipment. All returned products must be 100% complete, in new condition and free from any wear or damage to any components. Returns must be made in the original shipping container and packaging. If any component is missing or damaged, Atech Fabrication may choose to impose additional charges against the customer for replacement of the missing or damaged component. |
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For questions please send a email to:
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| Mailing Address:
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